Thank you for shopping at Wimmer Custom Cycle.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMA), contact us:
Send the product with its original packing and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
Wimmer Custom Cycle
115 Ridge Avenue
Perkasie, PA 18944
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Wimmer Custom Cycle.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us:
Please note that during the week of March 4, 2019 through March 8, 2019 we will be operating with a limited staff. Operations such as sales, technical support, and order fulfillment may be delayed during this time period.
We appreciate your patience, understanding, and continued business during this time period.
Normal operations will resume on March 11, 2019.